Privacy policy

What we collect

• About you (the buyer): your name, WhatsApp number and, if you give it, your email.
• About the person you're making it for: what you type in, such as their name, birthday, age, your relation to them and, optionally, the city they were born in.
• Your content: photos, voice notes, a video message, your letter and messages, and any messages from friends that you type in.
• Payment: payments are processed by Razorpay. We receive only the payment ID, amount and status. We never see or store your card, UPI or bank details.

We don't use analytics trackers or advertising cookies on this website.

How we use it

Only to build, host and support the gift website you ordered, to send you your link and receipt, and to answer you if you contact us. That's it:

• Your photos and words appear only inside the website you create. There is no public gallery and we never show them anywhere else.
• We never sell your data, never use it for advertising and never use it to train AI models.
• We don't send marketing messages unless you ask us to.

How long we keep it

• Previews you don't buy: the preview and every photo, voice note and video in it are deleted automatically within 24 hours after the preview ends.
• Uploads you don't use: files uploaded but never added to an order are deleted within 24 hours.
• Paid websites: online for 365 days from purchase (or until you ask us to remove it if you chose “Keep it forever”). When the link expires, or if the order is refunded, all photos, voice notes, videos and personal text are permanently deleted.
• On request: ask us and we delete your website and its content within 7 days.
• What stays: a minimal order record (your name, phone number, amount, payment ID and date), because tax and accounting law requires us to keep it.

Who else sees it

• The people you share the link with. Anyone with your website link can open it, so share it only with people you choose. Links are long and random and are not listed or indexed by search engines.
• Service providers that run the service for us under confidentiality: our hosting and database providers, and Razorpay for payments.
• Authorities, only when Indian law requires it.

Security and cookies

All traffic is encrypted with HTTPS. Access to customer data is limited to the people who run WishGift, and we don't browse your photos unless you ask us for help with your website. The page you use to build your website saves your draft only in your own browser's storage so a refresh doesn't lose your work. The only cookie we set is a login cookie for our staff panel.

Your rights

Under the Digital Personal Data Protection Act, 2023 you can:

• ask what personal data we hold about you and get a copy,
• correct or update it,
• have it erased (we delete within 7 days, except the minimal order record above),
• withdraw consent (we then delete your website and content), and
• raise a grievance and, if unresolved, approach the Data Protection Board of India.

To use any of these, contact [support WhatsApp: set in Admin → Settings] or email [support email: set in Admin → Settings] with your order's payment ID or WhatsApp number.

Children

You must be 18 or older to buy. If the website is for a child, you confirm that you are their parent or guardian, or have the guardian's consent to use their name and photos.

Grievance officer

[grievance officer name: set in Admin → Settings]
The Angaar Labs
[address: set in Admin → Settings]
Email: [support email: set in Admin → Settings]

We acknowledge complaints within 24 hours and resolve them within 15 days.

Changes

If we change this policy we update the date at the top of this page. Significant changes apply only to orders placed after the change. See also our terms of service and refund policy.